Updated bulk email drop-down for Wait list and Abandoned reg email templates

Written by Dennis | Nov 27, 2023 5:32:45 PM

This change affects the Send Bulk Email section of the Waiting List and Abandoned Registration features.

Previously, the Insert Email Template options in the drop-down menu showed only emails from the Registration email template area.

This has been changed so that:

  • If the Lead Type is Wait List, only Area = Wait list email templates are shown.
  • If the Lead Type is Abandoned Registrations, only Area = Abandoned reg email templates are shown.

If you have been using the Wait List or Abandoned Reg features, you may have had to configure associated email templates as Area = Registration to show them in the Send Bulk Email section drop-down. The following action should be taken if you have been using these features.

Action required - In Settings > Email Templates, edit email templates associated with Wait List to specify Area = Wait list and email templates associated with Abandoned Registration to specify Area = Abandoned reg.

 

Note: The Abandoned Registration Lead Capture feature saves responses when a guest begins a registration but does not complete the online form. The feature provides the option to schedule an auto-email reminder to the guest that includes a link to the partially completed form so the guest can finish their registration.