You can now auto-email your guest if their payment fails.
This update applies to centers that have at least one of these features enabled:
If you wish to auto-send a Payment Failed Notification email when a scheduled, instalment, or ACH/BACS payment fails, enable the email template.
To enable the template, go to Settings > Email Templates > Payment Failed Notification.
By default, the Payment Failed Notification email template is disabled.
Here is a sample email sent to the guest if their payment fails.
Read more about Instalment and Scheduled Payments.