New notification emails added for scheduled/installment payments

Written by Andrea | May 28, 2024 9:37:39 PM

You can now send out automated email reminders about upcoming scheduled/installment payments. 

Two new email templates have been added for all centers with the scheduled payments or instalment payments feature enabled. The new emails can be found by filtering the email template list by Area: Transaction.  These emails will be disabled by default, so nothing new will send automatically. Once the emails have been enabled (and saved), you will see the field to set when the email should send, based on the number of days before the scheduled payment. 

Here is a preview of the new emails:

Included in both emails is a new template code , which allows participants to view their guest statement and optionally pay the scheduled amount right away. If a participant initially opted to pay by alternate payment, they could decide to pay this amount by credit card instead. Both of these email templates are fully customizable and the new template code can be removed from the templates if desired.